Chase Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  Called in to set a walk-in/appointment for an unsecured credit card after having achieved a desirable credit score; being that I have two checking accounts with Chase I'd figured I'd attempt to see if I could secure a limit that suits my lifestyle. My credit score is in the high 700s and I informed the rep of this when I called, I also informed her that I was seeking a limit of atleast 5K--and if a personal banker could help me weigh my options that'd be great. The rep informed me that the personal banker could discuss my options with me and would give me pamphlets as well. When I got here, I was greeted as I was some sort of alien and the personal banker whom never gave me her name nor card treated me as if she knew I wouldn't qualify; mind you, my credit score was 773 before walking in and dropped 30 points after she ran the inquiry without answering any of my questions. All in all, this place operates more like a fast-food restaurant than a bank. Try the other locations near by. *Update* After getting home and upon logging into my online banking account---what do you know..... an open credit line for $1,500, far less than i'd anticipated but that's not the issue at this point; it's the fact that the rude and condescending girl told me I'd be hearing something within the next 5 - 7 days, she didn't answer any of my questions, didn't give me a welcome packet, and treated me as if she wanted me out of her presence ASAP. Also, I'd made a mistake on my gross income and asked her could she change it, she sighed and said it wouldn't really make a difference and did'nt change it for me. After running the inquiry she knew I'd qualified on the spot and I guess she didn't like that because she most definitely didn't inform me, I could've applied from home on my computer if I knew they'd have people like her working there.
  By Dom GG, November 13, 2017
• ★ ☆ ☆ ☆ ☆
  Have new s hard time about depositing funds into my business account with the drive through. Made me provide my ID for a simple deposit. Seemed odd. Lots of rules at this bank. Not sure if they know how to focus on Customer service.
  By Ryan Witkowski, June 26, 2017

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